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DISCO HOME > Customer Satisfaction > Quality Management System

Customer Satisfaction


Quality Management System


Companywide Quality Policy
 
Intended to provide customers true satisfaction with DISCO products and services, the DISCO Quality policy is founded on DISCO Values and the DISCO Vision, as well as the commitment of the president, management, and all DISCO employees. Further, DISCO will revise and augment this policy based upon market conditions and technological innovations.

Quality Policy
DISCO provides customers with advanced Kiru, Kezuru, Migaku technologies that are fundamentally satisfying.
Further, DISCO always seeks to maximize the fair exchange of values with customers.

Priority measures
- Enhancement of Kiru, Kezuru, Migaku technologies
- Continuous improvements by implementing method-change
- Rapid response that realizes a high level of satisfaction
- Realization of hassle-free services


Making the DISCO Quality Policy a Reality
 
To make the DISCO Quality Policy a reality, DISCO has created a Quality Management System based on ISO 9001 that continuously measures progress in quality management goals while seeking to raise quality levels overall. Both departments directly and indirectly responsible for product and service quality are part of this system. Indirectly responsible departments seek to raise the quality of their output to the highest level, thereby allowing departments directly responsible to offer even higher quality to the customer. In addition, the same Quality Policy is in force at DISCO Group companies overseas, who also receive ISO 9001 certification and engage in continuous quality improvement.

ISO 9001 Certificates
DISCO is proud to display the ISO 9001 certificates earned by DISCO Group companies around the world.
Customer Satisfaction

Corporate Social Responsibility Report
BS25999-2:2007 Certification ISO9001
Personal Information Protection Policy
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